Refund & Cancellation Policy

1 Free Forever Access

Podzay provides full platform access free forever. There is no paid membership or subscription required to use the Platform.

• There are no membership fees or recurring subscription charges
• No payment details are required to access the Platform
• There is no trial expiry or billing cycle for free access
• Your use of the Platform remains subject to our Terms & Conditions

2 Account Closure

You may stop using Podzay at any time. Because access is free, there is no subscription to cancel and no cancellation fee.

• You do not need to wait for a billing period to end
• To request account closure or deletion, email hello@podzay.com from the email address associated with your account
• Our support team will help you with your account closure request
• Account data is handled in accordance with our Privacy Policy

3 Refunds & Previous Payments

Current free access does not involve a membership payment, so there is no new membership payment to refund.

If you made a payment before Podzay became free, any refund or cancellation request relating to that purchase remains subject to the terms that applied at the time of purchase and your applicable consumer rights. The move to free access does not remove those rights.

• For help with a previous payment, email hello@podzay.com
• Include your account email, payment date, amount, and receipt or transaction reference
• If you believe you have received an unexpected or duplicate charge, contact support so we can investigate
• Do not send full card details, passwords, or other sensitive payment information by email

4 Changes to This Policy

Podzay reserves the right to update this Refund & Cancellation Policy at any time. Changes will be communicated via email or in-app notification at least 14 days before taking effect. Continued use of the Platform after any changes constitutes your acceptance of the updated policy.