✅
Free Plan
No charges, ever
🔄
Cancel Anytime
No penalties
💰
7-Day Refunds
Full refund window
📧
Fast Support
1–2 business days
1 Free Plan
Podzay's core platform is completely free to use. If you are on the Starter (free) plan:
- No payment is ever required
- No credit card is stored or charged
- You may cancel or delete your account at any time at no cost
This policy applies to paid plans only. Free plan users are never subject to any billing terms.
2 Paid Subscriptions
Podzay's Pro plan is available on a monthly or annual basis. The following terms apply:
- Subscriptions are billed on a monthly or annual basis
- Your subscription will auto-renew at the end of each billing cycle
- You will receive an email reminder before any renewal charge
- Payments are processed securely via Paddle, our payment provider and Merchant of Record
| Plan | Price | Billing Cycle | Auto-Renewal |
|---|
| Pro Monthly | $19 / month | Every 30 days | Yes — cancel anytime |
| Pro Annual | $159 / year ($13/mo) | Every 365 days | Yes — cancel before renewal |
3 Cancellation Policy
You may cancel your Pro subscription at any time with no cancellation fees or penalties.
- Cancellations take effect at the end of your current billing period
- You retain full Pro access until that period ends
- After cancellation, your account automatically reverts to the free Starter plan
- To cancel: go to Account Settings → Billing → Cancel Subscription, or email hello@podzay.com
⚠️ Annual Plans: If you cancel mid-cycle, you retain Pro access until the end of your paid year. Partial-year refunds are not provided unless the request is made within 7 days of the charge (see Section 4).
4 Refund Policy
We offer refunds under the following conditions:
- 7-Day Refund Window: Requests made within 7 days of a charge are eligible for a full refund
- Accidental Renewal: If charged after forgetting to cancel, contact us within 7 days for a full refund
- Technical Issues: If a verified platform error prevented you from using the service, you may be eligible for a partial or full refund
- Duplicate Charges: Any duplicate billing will be fully refunded immediately upon verification
How to request a refund: Email
hello@podzay.com with your account email, charge date, and reason. We respond within 2 business days.
5 Non-Refundable Situations
Refunds will not be issued in the following cases:
- Requests made more than 7 days after the charge date
- Partial use of a subscription period (unless a verified technical fault occurred)
- Failure to cancel before auto-renewal, beyond the 7-day refund window
- Account suspension or termination due to violation of Podzay's Terms & Conditions
6 Changes to This Policy
Podzay reserves the right to update this Refund & Cancellation Policy at any time. Changes will be communicated via email or in-app notification at least 14 days before taking effect. Continued use of the Platform after any changes constitutes your acceptance of the updated policy.
